top of page
Rapid reactions, when you need them most.
Waiting for hours for a response is more than just frustrating, it can even get in the way of meeting your targets. That's why we are available 7 days a week when you need us most.
3 emails
Average emails for a resolved ticket.
10 minutes
Average response time on business days.
Solutions
We do not offer basic answers but solutions.
SUPPORT
fast and reliable help that makes a difference
We all know the annoying customer service that makes you wait for hours, don't respond, or don't come up with a solution. At Unnamed Project, that is different, we look for a solution together with you, because we know that speed can make a difference, this certainly in marketing.
100%
of the tickets are solved.
+92%
Within 1 day
Progress
Customer support solution
1
Expertise
Nobody likes being transferred, especially when you have a problem. That's why we solve more than 85% of our tickets with one call and that on the same day.
2
Empathy
Unnamed Project notice that most problems are solved when we place ourselves in the customer's shoes. This allows us to better understand the problem and its impact and we can also solve it immediately.
3
Listening not hearing
Effective listening is one of the core skills of our support. Due to this, solving a problem does not take long, and are there no to little miscommunications.
bottom of page